AI Labs by The Ops Toolbox
Operator-led AI transformation
A practice within The Ops Toolbox, diagnostics, playbooks, and tools for scale-ups. We help teams ship governed AI pilots without pretending every problem needs a custom foundation model.
Part of The Ops Toolbox
AI Labs by The Ops Toolbox
Ned Jamieson
Principal, The Ops Toolbox
Ned leads AI Labs at The Ops Toolbox, helping leadership teams turn AI from a slide-deck theme into governed pilots they can defend in the boardroom and ship with their existing engineering org.
The work sits at the intersection of operations and platform delivery: escalation design, retrieval and safety gates, multi-cloud pattern choice, and honest timelines from discovery through scale. Clients get judgment and reference implementations, not a generic “AI strategy” PDF.
Active Microsoft and AWS certifications back that hands-on lens: Microsoft Certified Dynamics 365 Business Central Developer Associate, AI Transformation Leader, and Agentic AI Business Solutions Architect, plus AWS Certified AI Practitioner.
This site is the public slice of that practice: patterns, metrics, and runnable demos you can use in reviews. Engagements stay tailored to your systems, data boundaries, and operating model.
- Focus
- Governed assistants, document Q&A, multi-step workflows, and model routing
- Stacks
- AWS, Azure, GCP, and Claude
- Style
- Small shippable slices, human approval before write access
What this site is
A public portfolio of patterns we use in client work: case studies, metrics, initiative playbooks, and demos you can run after the meeting. It is evidence of how we think, not the full delivery kit for your org.
For scale-up operating rhythm, diagnostics, and playbooks beyond AI, visit the main The Ops Toolbox site.
How we work
- 1Share the pattern publicly; keep client-specific rules private.
- 2Human approval and read-only access before systems can write on their own.
- 3One cloud anchor per pilot; compare platforms when the programme is ready.
- 4Measure pilots against agreed success criteria — not production service levels yet.
DIY vs advise
This site is for learning and internal reviews, patterns, metrics, and demos you can run with your own keys. Engagements add facilitation in your tenant, written deliverables, and production-shaped hardening scoped to one workflow at a time.
Ned leads work as principal; larger programs may include named specialists in the statement of work. We do not operate your production systems 24/7, that stays with your team or MSP.
Next step
Plan your next pilot
Worked examples and decision guides you can run in reviews and pilots — an evidence base from The Ops Toolbox.
Prefer the web form? The Ops Toolbox.
- One workflow, clear metrics
- Your cloud, your keys
- Written handoff, not dependency