AI Labs by The Ops Toolbox
Start here
Not sure where to start? Choose the closest profile — we refine the fit on a short discovery call.
By organisation size
Three common starting points — each with a typical engagement shape and examples to explore first.
Small org (roughly 20 to 150 people)
You need one credible pilot, a story the board can trust, and minimal platform overhead.
Typical start: Pilot squad (4 to 6 weeks, tightly scoped)
Medium org (roughly 150 to 2,000 people)
You have product and engineering, but need programme shape, governance, and a path to production.
Typical start: Assessment + architecture review, then pilot
Large / enterprise
Risk, procurement, and operating model matter as much as the model choice.
Typical start: Transformation assessment → governed pilot
By role
What each leader cares about first — and where to read next.
CTO / platform engineering
Model routing, monitoring, multi-cloud patterns, shared standards
Choosing a cloud anchorCISO / risk & compliance
Safety checks, source citations, human oversight, trust evidence
AI security controlsPMO / transformation lead
Discovery structure, charters, meeting-to-backlog flow
AI council & championsCommon integration targets
Salesforce
Customer lookup, case creation, approval before updates
ServiceNow
IT tickets and escalation queues
Microsoft 365 / Teams
Copilot alongside custom apps, meeting notes
Workday / SAP
HR policy documents, read-only ERP context
Zendesk / Intercom
Support triage and draft replies
Entra ID / Okta
Who can approve changes to live systems
Next step
Plan your next pilot
Worked examples and decision guides you can run in reviews and pilots — an evidence base from The Ops Toolbox.
Prefer the web form? The Ops Toolbox.
- One workflow, clear metrics
- Your cloud, your keys
- Written handoff, not dependency